The Dos and Don’Ts of Salon Bookings: Mistakes to Avoid and Best Practices to Follow

Booking a salon appointment can be an exciting experience, whether you’re looking to update your hairstyle, get a relaxing massage, or pamper yourself with a mani-pedi. However, with so many salons and services to choose from, it’s important to know the dos and don’ts of salon bookings to ensure a positive experience. From researching the salon to communicating effectively with your stylist, there are many factors to consider when booking a salon appointment.

Do your research

Before booking your salon appointment, take some time to research the salon and its services. Look at their website or social media pages to see their portfolio, reviews, and pricing. You can also check online directories or ask for recommendations from friends or family members. Researching the salon ahead of time will help you determine if they offer the services you need and if they are within your budget. You can also get a sense of their reputation in the industry and among their clients so that you can book it. Example of a salon online booking system service you can find on

Don’t wait until the last minute


It’s important to book your salon appointment well in advance, especially if you have a specific date or time in mind. Salons can get busy, especially during peak seasons like the holidays, and popular stylists may book up quickly. If you wait just until the last minute, there is a big chance that you may not be able to secure the appointment time you desire or end up selecting a less skilled stylist. It’s best to plan ahead and schedule your appointment in advance. Booking ahead also gives you time to make any necessary preparations, such as washing or coloring your hair before the appointment.

Do ask for recommendations

If you are new to a city or searching for a new salon, feel free to get recommendations by asking your friends, family, or co-workers. They may be able to suggest a salon they have had a positive experience with. You can also ask for recommendations from other professionals in the industry, such as makeup artists or photographers. When you ask for recommendations, be specific about the services you’re looking for, as different salons may specialize in different areas, such as hair coloring or bridal styling.

Don’t be afraid to ask questions

Before booking your salon appointment, ask the staff any questions you may have. This can include questions about the services they offer, pricing, the experience of the stylist, and any other concerns you may have. The more information you have, the better equipped you’ll be to make an informed decision. Don’t be afraid to ask for a consultation with the stylist before booking your appointment, especially if you’re looking for a major change in your hair. This will give you the opportunity to discuss your vision and make sure that the stylist is the right fit for you.

Do book the right service


It’s important to book the right service for your needs. If you’re not sure which service to book, consult with the salon staff or stylist. They can help you determine the best service based on your hair type, style, and needs. For instance, in case you are looking for a new hair color, the stylist may recommend a color consultation to determine the best shade and technique for your hair. The hairstylist may suggest extra services like a conditioning treatment or a trim to keep your hair healthy and looking great.

Don’t be late

Arriving on time for your appointment is crucial. If you’re late, it can disrupt the schedule of the salon and other clients. In case you are delayed, kindly ensure to call the salon and inform them promptly so that they can make necessary adjustments to their schedule. If you’re going to be more than 15 minutes late, the salon may need to reschedule your appointment, which can be inconvenient for both you and the salon staff.

Do communicate with your stylist

Effective communication with your stylist is key to ensuring you get the result you want. Make sure to communicate your needs, preferences, and any concerns you may have. This will help your stylist understand your vision and make any necessary adjustments to the service. If you’re not happy with the service, it’s important to speak up and let the stylist know. They may be able to make corrections or suggest alternative options to ensure your satisfaction. On the other hand, if you are satisfied with the service, make sure to let your stylist know and provide positive feedback. This can help build a good relationship with your stylist and encourage them to continue providing high-quality service.

Don’t overbook


While it can be tempting to book multiple services at once, it’s important not to overbook yourself. This can lead to a rushed and stressful experience and can also affect the quality of the services you receive. Make sure to allow enough time for each service and factor in any potential delays, such as traffic or waiting times. If you’re not sure how much time to allocate for a specific service, consult with the salon staff or stylist.

Do prepare for your appointment

Before your salon appointment, make sure to prepare accordingly. This can include washing and drying your hair, removing any makeup or nail polish, and wearing clothing that is comfortable and easy to adjust or remove can make a big difference. If you’re getting a new hair color or treatment, make sure to follow any preparation instructions provided by the salon. This may include avoiding certain hair products or washing your hair a specific number of times before the appointment.

Don’t forget to tip

Tipping is a common practice in the salon industry and is a way to show your appreciation for the service provided. The standard tip amount is usually around 20% of the service cost, although this may vary depending on the salon and your personal preference. Make sure to bring cash or a check for the tip, as some salons may not accept tips on credit cards. If you’re not sure about the tipping policy of a particular salon, ask the staff before your appointment.